Getting Started for Renters 10

• Signing Up / Creating An Account
• Logging In
• Requirements For Making A Rental Request
• Am I Requesting On Behalf Of An Individual Or An Organization?
• Account Types for Renters

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Making and Managing Reservation Requests 15

• Making Reservation Requests
• When Will My Request Be Approved?
• How to Make A Payment
• How Do I Upload My Insurance Certificate?
• Requesting A Change

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Understanding Rental Fees 7

• Why Am I Being Charged These Rates/Fees?
• Can I Get A Refund?
• Rate Categories
• Receiving Non-Profit Rates
• Receiving Special Rental Rates

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Getting Started for Administrators 13

• What is Facilitron?
• What Do I Need To Know?
• The Two Parts Of The Facilitron Platform
• Internal Reservations vs External Reservations - What's The Difference?
• Your Role As A District Administrator (Public Schools)

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Reservations for Administrators 12

• Creating An Internal Reservation
• Finding Reservations/Navigating To The Reservation Details Page
• Creating An Internal Schedule With Multiple Dates
• Commenting On Reservations - Admins
• Internal Commenting on Reservations - Admins

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