How can we help you today?
Enter your search term…
Getting Started for Renters
Signing Up / Creating An Account
Requirements For Making A Rental Request
Am I Requesting On Behalf Of An Individual Or An Organization?
Account Types for Renters
Associating Users With Organization Accounts
I Haven't Received An Account Verification Email
Where can I get a W-9 Form?
Requesting a Facility Quick Start Guide
Making and Managing Reservation Requests
Making Reservation Requests
How To Search For Facilities
When Will My Request Be Approved?
How to Make A Payment
How Do I Upload My Insurance Certificate?
Requesting A Change
Cancelling A Reservation
Commenting on a Reservation - Renters
Paying By Check
Requesting Multiple Dates Or Facilities
Requesting A Particular School or District
"Grayed Out" Or Unavailable Facilities
Reservation Approval Notifications
Using The Dashboard
Where Are My Reservations?
Voluntary Product Accessibility Templates
Understanding Rental Fees
Why Am I Being Charged These Rates/Fees?
Can I Get A Refund?
Receiving Non-Profit Rates
Receiving Special Rental Rates
Fees For Required Services
Receiving An Invoice
Facility Owner/Administrator Solutions
Getting Started for Administrators
Video Training for Admins (complete)
What is Facilitron?
What Do I Need To Know?
The Two Parts Of The Facilitron Platform
Internal Reservations vs External Reservations - What's The Difference?
Your Role As A District Administrator (Public Schools)
Directing Renters To Your Rental Request Site
Finding the Administrative Dashboard
Finding My School Or District's Calendar
Reservation Detail Page - An Overview
Account Types For Owners/Administrators
Facilitron access for school employees
Creating an account and an organization for your school
Creating Maintenance Blocks
Login instructions for Single Sign On (SSO) Districts
Reservations for Administrators
Creating An Internal Reservation
Finding Reservations/Navigating To The Reservation Details Page
Creating An Internal Schedule With Multiple Dates
Commenting On Reservations - Admins
Internal Commenting on Reservations - Admins
Editing Time, Location Or Equipment (And Applying To Multiple Dates)
Adding or Changing Services
Adding A New Date Or Facility To A Reservation
Removing Date(s) From A Reservation
Making Reservation Requests During School Hours
Printing your calendar
Share a Reservation with an External Calendar
Connecting Your Google or Apple Calendar