Identifying and Reading a COI for Administrators

This article will assist administrators with learning how to find, identify, and read a Certificate of Insurance. To learn how to verify or invalidate insurance, please see How To Verify or Invalidate a COI After an OCR Scan.

What Is a Certificate of Insurance (COI)?

A COI is a document proving that an individual or organization has contracted insurance coverage and outlines the coverages provided by the insurance policy. Most insurance certificates are recorded on an Accord form, which we have used in our example below. 

Where Can I Find a Renter's COI in Facilitron?

The insurance status, insurance expiration date, verification history, and any past certificates can be found in the Insurance section of a renter's reservation details page. 

For additional assistance with navigating the reservation details page, please see Reservation Details Page Overview - Administrators. 

Facilitron Insurance

In certain instances, Facilitron may be able to provide insurance. Please note that Facilitron can only provide insurance for certain districts and events. If Facilitron Insurance does not appear as an option, it means we cannot offer coverage for this event. Be sure to check Facilitron insurance limitations for more information regarding if your organization is eligible to offer this third party insurance.

How to Read a Certificate of Insurance (COI)

1. Producer/Agent Name and Address: the insurance agent/broker who issues certificates.
2. Insured Name and Address: legal name and address of the insured entity.
3. Carrier Names: names of the companies that hold your insurance policy. They are responsible for paying when you file a covered claim.
4. Policy Type: the types of insurance required by the contract.
5. Policy Effective Date: the date the policy coverage begins.
6. Policy Expiration Date: the date the policy coverage ends.
7. Policy Limits: the maximum amount of money an insurance company will pay you for a covered loss.
8. Denotation of Additional Insured and Waiver of Subrogation: If another entity is added to your policy as an additional insured, this box can be checked with the entity listed as the Certificate Holder or in the Description box. Similarly, if your insurance company has agreed to waive subrogation against a particular party, the “SUBR WVD” box can be checked with the entity listed as the Certificate Holder or in the Description box.
9. Description of Operations box: for extra details such as location, event times, and projects. Any additional insured or waiver of subrogation language can also be included here.
10. Certificate Holder: entity for which the evidence of coverage is being provided.
11. Producer’s Signature: signature of the insurance agent/broker who issues certificates.

Please see these following samples as well.

Can Other Documents Be Accepted?

In most cases, COI's are the only type of insurance document that can be accepted as valid proof of insurance. Below are a few examples of documents frequently uploaded by renters that are not COI's. These include policy documents, a CPR certificate, and a photo taken of a computer screen showing an image of a COI. 

The first 6 images show general policy documents. These cannot stand in place of an insurance certificate, and are frequently uploaded as proof of insurance by renters. Policy documents simply provide additional information regarding the coverage, whereas the COI itself states the exact coverage provided, the policy number, the dates of coverage, who is covered, etc.

Here are two other examples of submissions that are not valid insurance certificates: