Getting Started for Renters 8

• Requirements For Making A Rental Request
• Account Types for Renters
• Signing Up / Creating An Account
• Logging In
• Forgot Password
• Associating Users With Organization Accounts
• Am I Requesting On Behalf Of An Individual Or An Organization?
• I Haven't Received An Account Verification Email

Making and Managing Reservation Requests 11

• Making Reservation Requests
• Requesting A Particular School or District
• "Grayed Out" Or Unavailable Facilities
• Requesting Multiple Dates Or Facilities
• Timeline For Request Approval
• Reservation Approval Notifications
• Declined Requests
• Using The Dashboard
• Where Are My Reservations?
• Commenting on a Reservation
• Cancelling A Reservation

Understanding Rental Fees 7

• Rate Categories
• Receiving Non-Profit Rates
• Receiving Special Rental Rates
• Estimated Fees Versus Final Fees
• Fees For Required Services
• Receiving An Invoice
• Refunds

Getting Started for Administrators 12

• What is Facilitron?
• What Do I Need To Know?
• The Two Parts Of The Facilitron Platform
• Your Role As A District Administrator
• Logging In
• Finding the Administrative Dashboard
• Finding My School Or District's Calendar
• Account types for owners/administrators
• Facilitron access for school employees
• Creating an account and an organization for your school
• Directing Renters To Your Rental Request Site
• What Determines A Community Renter From A School Program?

Reservations for Administrators 7

• Creating An Internal Reservation
• Creating An Internal Schedule With Multiple Dates
• Approving Reservations
• Commenting On Reservations
• Adding A New Date Or Facility To A Reservation
• Making Reservation Requests During School Hours
• Printing your calendar