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Making and Managing Reservation Requests

Making Reservation Requests
You must create an account in order to book a reservation.  You may search the entire facility marketplace at Facilitron.com or you may search for a spe...
Wed, 6 Mar, 2019 at 9:30 AM
How To Search For Facilities
Searching for facilities at Facilitron.com allows you to search our entire marketplace or search a specific geographic area.  TO SEARCH FOR FACILITIES: ...
Mon, 22 Apr, 2019 at 2:39 PM
When Will My Request Be Approved?
Facilitron does not approve requests and cannot control the timeline for a district to approve a request. However, we work with districts to address outstan...
Wed, 27 Feb, 2019 at 4:05 PM
How to Make A Payment
There are several ways to pay for your reservation including from an emailed invoice, from the dashboard, and in the reservation details page. We will go th...
Wed, 27 Feb, 2019 at 4:27 PM
How Do I Upload My Insurance Certificate?
There are two ways to upload your insurance certificate: from the insurance page and from the reservation details page. We will go through each option below...
Wed, 27 Feb, 2019 at 5:21 PM
Requesting A Change
After a reservation has been submitted, changing it requires that you "Request Changes" from the renter organization. Go to your reservation&#...
Wed, 27 Feb, 2019 at 4:52 PM
Cancelling A Reservation
CANCELLING A REQUEST BEFORE APPROVAL Renters may cancel a request at any time before it is approved.  To cancel, navigate to the reservation detail page (S...
Sun, 30 Dec, 2018 at 5:11 PM
Commenting on a Reservation - Renters
Leaving a comment on a reservation is the recommended way to communicate to the facility owner organization (school district), Facilitron support or others ...
Mon, 8 Apr, 2019 at 2:06 PM
Paying By Check
To mail your payment by check or money order: Please make your check for the total amount payable to Facilitron Inc. (Facilitron, Inc. is the authorized pro...
Wed, 27 Feb, 2019 at 4:57 PM
Requesting Multiple Dates Or Facilities
ONE REQUEST, MULTIPLE DATES OR FACILITIES One reservation request can consist of multiple dates and/or multiple facilities. For example, if you’re requesti...
Thu, 23 May, 2019 at 10:00 AM
Requesting A Particular School or District
GO TO A SPECIFIC SCHOOL OR DISTRICT SITE TO LIMIT SEARCH You may search for a specific school or district name in the search bar at facilitron.com to go to...
Sun, 30 Dec, 2018 at 9:55 AM
"Grayed Out" Or Unavailable Facilities
NO AVAILABILITY If a date, time or facility is grayed out or not showing availability on the calendar for your request, one of the following condition...
Sun, 30 Dec, 2018 at 10:03 AM
Reservation Approval Notifications
APPROVAL NOTIFICATIONS Requests are approved by the Facility Owner Organization's administrative personnel. You will receive an email notifying you th...
Sun, 30 Dec, 2018 at 12:34 PM
Declined Requests
DECLINED REQUESTS Facility Owner Organizations, particularly schools and school districts, understandably make using their facilities for their programs th...
Sun, 30 Dec, 2018 at 10:11 AM
Using The Dashboard
After you have created a request, you can manage your requests, add insurance, make payments and other requests from your Facilitron account dashboard.   ...
Sun, 30 Dec, 2018 at 12:26 PM
Where Are My Reservations?
If you do not see the reservations you have made or other reservations that should be in your organization, please check to see if you have chosen your orga...
Sun, 30 Dec, 2018 at 11:47 AM
Voluntary Product Accessibility Templates
Download our VPAT (2.3) as a PDF below.
Mon, 29 Jul, 2019 at 2:07 PM