How to make reservation requests You must create an account in order to book a reservation.  You may search the entire facility marketplace at Facilitr...

This article will assist Renters with searching for facilities across Facilitron’s entire marketplace by location, district, or school site.   Searching f...

This article will assist Renters in finding a particular school, district, or Facility Owner to submit a reservation request for. You may search for a spec...

This article is intended to assist Renters in submitting a reservation for multiple dates and/or facilities. If this is your first time subm...

This article will assist Renters in understanding both date and timeslot availability on the Facilitron Marketplace. What Does a Grayed Out Date or Time...

This article will assist Renters with understanding the approval process for reservations. Reservation approval may be contingent on internal site usage, p...

This article will assist Renters with understanding when and how they will receive approval notifications for their reservations. Facilitron does not appro...

Leaving a comment on your Reservation Details Page is the recommended way to communicate to the Facility Owner for your reservation. Please note that in ord...

This article will help you navigate your Renter Dashboard and manage your Reservation Requests. Finding the Dashboard Before you can access your Renter Da...

This article will explain the different Methods of Payment accepted by Facilitron, as well as Where and How payment may be submitted. Accepted Methods of P...

This article will assist Renters with submitting payment via physical check. What Information to Include When submitting payment via physical c...

This article answers most of the frequently asked questions renters or vendors may have.  Who should the Certificate Holder list?  Unless stated otherwise...

This article details the different ways you can upload your Certificate of Insurance to your account or reservation. For information on how to provide a ven...

This article will assist renters with understanding the possible repercussions of an invalid COI. How to Tell if your COI is Invalid If your Certificat...

This article will assist Renters with uploading a document to their reservation or renter organization. Documents such as non profit determination letters,...

This article will assist Renters in requesting a change on their reservation. Please note that there are two types of change requests that may be displayed...

How to cancel a Pending or Approved reservation How to Cancel a Pending Reservation (Prior to Approval) Renters may cancel a request at any time before it...

This support article is intended to assist Renters in understanding next steps after their reservation request has been Declined by the Facility Own...

This article will assist Renters with locating and navigating to a particular Reservation Details page. To view or request changes to an existing reservati...

This article will assist renters with locating the permit for their reservation request. What Is a Permit? A permit is the official document that confi...

This article will assist renters with locating the Terms and Conditions for the district they are submitting a reservation request in, as well as Facilitron...

Facilitron's commitment to accessibility is illustrated through its adherence to the Voluntary Product Accessibility Template (VPAT), ensuring its platf...

This article will assist Renters experiencing a lockout on the date of their scheduled reservation. If you are unable to access facilities at the time of y...

If you are using a Vendor for your event, the Facility Owner may also require a valid Certificate of Insurance for the Vendor as well, which may or may not ...

So what does a Certificate of Insurance actually look like? We’ve prepared a sample to show you the most important elements: Producer/Agent name and add...

This article will assist Renters with understanding when their reservation is at risk of suspension due to insufficient payment or invalid or missing insura...

This article will assist Renters with taking steps to reinstate a suspended event date. Contents Why Was My Reservation/Event Date Suspended? Can My R...