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Making and Managing Reservation Requests

[Video] Making Reservation Requests
How to make reservation requests You must create an account in order to book a reservation.  You may search the entire facility marketplace at Facilitr...
Sun, 6 Sep, 2020 at 12:06 PM
How To Search For Facilities
TO SEARCH FOR FACILITIES: Searching for facilities at Facilitron.com allows you to search our entire marketplace or search a specific geographic area.  ...
Sun, 6 Sep, 2020 at 11:54 AM
Requesting A Particular School or District
How to request a school or district GO TO A SPECIFIC SCHOOL OR DISTRICT SITE TO LIMIT SEARCH You may search for a specific school or district name in the ...
Fri, 6 Sep, 2019 at 3:59 PM
Requesting Multiple Dates Or Facilities
How to request multiple dates or facilities ONE REQUEST, MULTIPLE DATES OR FACILITIES One reservation request can consist of multiple dates and/or multipl...
Mon, 9 Sep, 2019 at 10:33 AM
"Grayed Out" Or Unavailable Facilities
No Availability If a date, time or facility is grayed out or not showing availability on the calendar for your request, one of the following conditions e...
Wed, 4 Sep, 2019 at 4:15 PM
When Will My Request Be Approved?
Request approval timeline Facilitron does not approve requests and cannot control the timeline for a district to approve a request. However, we work with d...
Wed, 4 Sep, 2019 at 3:53 PM
Reservation Approval Notifications
Approval notifications Requests are approved by the Facility Owner Organization's administrative personnel. You will receive an email notifying you tha...
Thu, 29 Aug, 2019 at 3:22 PM
Commenting on a Reservation - Renters
How to comment on a reservation Leaving a comment on a reservation is the recommended way to communicate to the facility owner organization (school distric...
Fri, 6 Sep, 2019 at 3:40 PM
Using The Dashboard
How to use the dashboard After you have created a request, you can manage your requests, add insurance, make payments and other requests from your Facilitr...
Fri, 6 Sep, 2019 at 4:06 PM
How to Make A Payment
Making a payment There are several ways to pay for your reservation including from an emailed invoice, from the dashboard, and in the reservation details p...
Fri, 6 Sep, 2019 at 3:14 PM
Paying By Check
How to pay by check To mail your payment by check or money order: Please make your check for the total amount payable to Facilitron Inc. (Facilitron, Inc...
Thu, 21 Sep, 2023 at 10:23 AM
Insurance - Frequently Asked Questions
TABLE OF CONTENTS Frequently Asked Questions Who should the Certificate Holder list?  What should be listed in the Insured field?  What is a separate ...
Tue, 28 Dec, 2021 at 11:31 AM
How Do I Upload My Insurance Certificate?
Uploading an Insurance Certificate There are three ways to upload your insurance certificate: from the Insurance page, Documents page and from the Reservat...
Wed, 8 Sep, 2021 at 10:30 AM
What happens if my Certificate of Insurance (COI) does not meet requirements?
If your Certificate of Insurance (COI) is found to be invalid or missing requirements, you will receive an email from our Support team upon review & inv...
Thu, 12 Aug, 2021 at 9:49 AM
How do I Upload my Document? (Non Profit Determination Letter, Team Roster, Tax Exemption Letter, etc)
There are two ways to upload documents to your account: from the Documents page and from the Reservation Details page. We will go through each option below....
Wed, 8 Sep, 2021 at 3:26 PM
Requesting A Change
How to request a change to your reservation After a reservation has been submitted, if you need to make a change for instance, change time or date, or ...
Wed, 30 Aug, 2023 at 12:02 PM
Requesting A "Change Request" to your Reservation
How to request a Change Request to your reservation These are instructions for making changes if the facility owner has activated the "Change Request...
Wed, 30 Aug, 2023 at 11:51 AM
Cancelling A Reservation
How to cancel reservations CANCELLING A REQUEST BEFORE APPROVAL Renters may cancel a request at any time before it is approved. To cancel, navigate to the...
Fri, 6 Sep, 2019 at 3:19 PM
Declined Requests
Declined Requests Facility Owner Organizations, particularly schools and school districts, understandably make using their facilities for their programs th...
Wed, 20 Sep, 2023 at 12:09 PM
Where Are My Reservations?
Finding your reservations If you do not see the reservations you have made or other reservations that should be in your organization, please check to see i...
Fri, 6 Sep, 2019 at 4:33 PM
Voluntary Product Accessibility Templates
VPAT PDF download Download our VPAT (2.3) as a PDF below.
Wed, 4 Sep, 2019 at 4:00 PM
What Happens If I Am Locked Out of The Facility?
TABLE OF CONTENTS Was your event approved?  Is it before your event start time? Is it after your event start time and facilities are still locked?  ...
Mon, 4 Apr, 2022 at 3:00 PM