Making and Managing Reservation Requests
How to make reservation requests You must create an account in order to book a reservation. You may search the entire facility marketplace at Facilitr...
Sun, 6 Sep, 2020 at 12:06 PM
TO SEARCH FOR FACILITIES: Searching for facilities at Facilitron.com allows you to search our entire marketplace or search a specific geographic area. ...
Sun, 6 Sep, 2020 at 11:54 AM
How to request a school or district GO TO A SPECIFIC SCHOOL OR DISTRICT SITE TO LIMIT SEARCH You may search for a specific school or district name in the ...
Fri, 6 Sep, 2019 at 3:59 PM
How to request multiple dates or facilities ONE REQUEST, MULTIPLE DATES OR FACILITIES One reservation request can consist of multiple dates and/or multipl...
Mon, 9 Sep, 2019 at 10:33 AM
No Availability If a date, time or facility is grayed out or not showing availability on the calendar for your request, one of the following conditions e...
Wed, 4 Sep, 2019 at 4:15 PM
Request approval timeline Facilitron does not approve requests and cannot control the timeline for a district to approve a request. However, we work with d...
Wed, 4 Sep, 2019 at 3:53 PM
Approval notifications Requests are approved by the Facility Owner Organization's administrative personnel. You will receive an email notifying you tha...
Thu, 29 Aug, 2019 at 3:22 PM
How to comment on a reservation Leaving a comment on a reservation is the recommended way to communicate to the facility owner organization (school distric...
Fri, 6 Sep, 2019 at 3:40 PM
How to use the dashboard After you have created a request, you can manage your requests, add insurance, make payments and other requests from your Facilitr...
Fri, 6 Sep, 2019 at 4:06 PM
Making a payment There are several ways to pay for your reservation including from an emailed invoice, from the dashboard, and in the reservation details p...
Fri, 6 Sep, 2019 at 3:14 PM
How to pay by check To mail your payment by check or money order: Please make your check for the total amount payable to Facilitron Inc. (Facilitron, Inc...
Thu, 21 Sep, 2023 at 10:23 AM
TABLE OF CONTENTS Frequently Asked Questions Who should the Certificate Holder list? What should be listed in the Insured field? What is a separate ...
Tue, 28 Dec, 2021 at 11:31 AM
Uploading an Insurance Certificate There are three ways to upload your insurance certificate: from the Insurance page, Documents page and from the Reservat...
Wed, 8 Sep, 2021 at 10:30 AM
If your Certificate of Insurance (COI) is found to be invalid or missing requirements, you will receive an email from our Support team upon review & inv...
Thu, 12 Aug, 2021 at 9:49 AM
There are two ways to upload documents to your account: from the Documents page and from the Reservation Details page. We will go through each option below....
Wed, 8 Sep, 2021 at 3:26 PM
How to request a change to your reservation After a reservation has been submitted, if you need to make a change for instance, change time or date, or ...
Wed, 30 Aug, 2023 at 12:02 PM
How to request a Change Request to your reservation These are instructions for making changes if the facility owner has activated the "Change Request...
Wed, 30 Aug, 2023 at 11:51 AM
How to cancel reservations CANCELLING A REQUEST BEFORE APPROVAL Renters may cancel a request at any time before it is approved. To cancel, navigate to the...
Fri, 6 Sep, 2019 at 3:19 PM
Declined Requests Facility Owner Organizations, particularly schools and school districts, understandably make using their facilities for their programs th...
Wed, 20 Sep, 2023 at 12:09 PM
Finding your reservations If you do not see the reservations you have made or other reservations that should be in your organization, please check to see i...
Fri, 6 Sep, 2019 at 4:33 PM
VPAT PDF download Download our VPAT (2.3) as a PDF below.
Wed, 4 Sep, 2019 at 4:00 PM
TABLE OF CONTENTS Was your event approved? Is it before your event start time? Is it after your event start time and facilities are still locked? ...
Mon, 4 Apr, 2022 at 3:00 PM