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Getting Started for Renters

Requirements For Making A Rental Request
This article details the steps and information required to get started on Facilitron before a reservation request can be made. Getting Started on Facili...
Thu, 7 Dec, 2023 at 1:43 PM
Am I Requesting On Behalf Of An Individual Or An Organization?
This article will assist new Renters in determining if they are submitting a reservation on behalf of an individual or an organization. Individu...
Thu, 14 Dec, 2023 at 1:03 PM
Account Types for Renters
This article will explain the three different Account Types that new Renters may choose from upon creating an account. Before you can submit a Rental Reque...
Mon, 24 Jun, 2024 at 7:25 PM
Signing Up and Creating a Renter Organization
This article will walk you through the steps to create your Individual Account, and Renter Organization if needed.   Every user on Facilitron has an Indiv...
Thu, 14 Dec, 2023 at 1:07 PM
Logging In - Renters
This article is intended for Renters with an existing Facilitron account. If you are a Renter who does not yet have an account, please see Signing Up and Cr...
Fri, 8 Dec, 2023 at 12:06 PM
Forgot Password - Renters
Please note that this article is intended to assist Renters with resetting a forgotten password. For assistance in resetting a forgotten password as an Admi...
Thu, 9 Nov, 2023 at 12:52 PM
Troubleshooting Log In Issues - Renters
If you are experiencing issues logging in to Facilitron, please follow these troubleshooting steps one at a time: Most issues that occur during log in...
Tue, 9 Jan, 2024 at 2:17 PM
How to Receive an Account Verification Email
This article will assist Renters with locating their account verification email, or troubleshooting why they may not have received one. When and Where i...
Tue, 27 Feb, 2024 at 3:28 PM
Adding Additional Users to Your Organization
This article will assist renters within a Renter Organization with adding additional users to their organization on Facilitron. If the organization does not...
Thu, 11 Jan, 2024 at 5:18 PM
Submitting a Reservation Request
Requesting a facility is easy! This article will assist new and existing renters in submitting a Reservation Request through the Facilitron Marketpl...
Wed, 20 Dec, 2023 at 4:18 PM
Where can I get a W-9 Form?
W-9 Form link You can download a  PDF file of our W-9 Form here.
Wed, 7 Feb, 2024 at 5:37 PM
Transferring Your Rental Organizations Account to a new user
There may come a time when you will need to transfer your renter organization account to a new user. Fortunately adding a new person to take over your organ...
Wed, 18 Oct, 2023 at 5:17 PM
How to Contact Customer Support
This article will instruct renters and administrators how to contact Facilitron Customer Support. When Should I Reach Out to Customer Support? Facilitr...
Fri, 22 Mar, 2024 at 11:28 AM