How can we help you today?

Understanding Rental Fees

Why Am I Being Charged These Rates/Fees?
Required rate/fee estimates are automatically calculated Fees presented during checkout are calculated per the Facility Owner Organization's policy for...
Thu, 29 Aug, 2019 at 3:31 PM
Can I Get A Refund?
Refunds Refunds are issued solely at the discretion of the Facility Owner Organization and may be subject to their cancellation policy. Please check the or...
Thu, 24 Mar, 2022 at 12:31 PM
Rate Categories
Rate categories are assigned by facility owners Fees are determined based on what rate category you or your organization are assigned. If your account is n...
Thu, 29 Aug, 2019 at 3:37 PM
Receiving Non-Profit Rates
Submit your non-profit fein to receive non-profit rates Most Facility Owner Organizations (school districts) require non-profit organizations to supply the...
Thu, 29 Aug, 2019 at 3:38 PM
Receiving Special Rental Rates
Special Rental Rates Any organization who receives a rate other than the commercial rate MUST have their organization assigned to that rate category with s...
Thu, 29 Aug, 2019 at 3:39 PM
Fees For Required Services
Required Services Fees Fees for services that are not requested but appear on a reservation are REQUIRED services that Facility Owner Organizations (school...
Thu, 29 Aug, 2019 at 3:39 PM
Receiving An Invoice
Invoices Facilitron will invoice you or your organization for the full amount upon approval from the Facility Owner Organization, or with an ongoing reserv...
Thu, 29 Aug, 2019 at 3:39 PM