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Understanding Rental Fees

Why Am I Being Charged These Rates/Fees?
Required rate/fee estimates are automatically calculated Fees presented at checkout are calculated based on the rate categories from the Facility Owner’s p...
Thu, 9 Nov, 2023 at 12:34 PM
Can I Get A Refund?
This article details when and how a refund can be issued. When Can a Refund be Processed? A refund can be processed when there is a credit due on your ...
Tue, 5 Dec, 2023 at 5:51 PM
What are Rate Categories and How are they Assigned?
This article will assist Renters in understanding what rate categories are, and how they are assigned. What are Rate Categories? When you want to rent a s...
Wed, 24 Jan, 2024 at 1:35 PM
Receiving Non-Profit Rates
This article will assist Renters in understanding the information or documents required in order to verify non-profit status and receive non-profit ...
Tue, 19 Dec, 2023 at 5:30 PM
Receiving Special Rental Rates
This article will assist Renters with understanding your current rates, and how to obtain special rates at a school or district. What are Rate Categories? ...
Thu, 18 Jan, 2024 at 6:19 PM
Fees For Required Services
This article will assist Renters with understanding why some services and their associated fees are required on a reservation. Required Services Fees F...
Tue, 13 Feb, 2024 at 3:43 PM
Receiving An Invoice
This article will assist Renters with receiving and locating invoices for reservation requests. If your reservation request is Approved, an invoice will au...
Fri, 23 Feb, 2024 at 3:21 PM