This article will assist Renters with understanding your current rates, and how to obtain special rates at a school or district.

What are Rate Categories?

Your Rate Category determines what rates you will receive for facilities, services, and equipment. In some districts, your rate category may also determine if you are required to pay an application fee, or supply insurance.

Please note that if you have not previously submitted a reservation within a district, your rate category will automatically be assigned based on your Account Type. For more information about Account Types, please see Account Types for Renters

In general, there are two default rate categories that may be assigned to you;

*Non-Profit: If you register your renter organization as a Non-Profit with a valid FEIN (Federal Employer Identification Number), you may automatically be assigned the default non-profit rate category for the district(s) you are reserving in.

Commercial: If you have an Individual/Personal Use account, or a Commercial renter organization, you will automatically be assigned the default commercial rate category for the district(s) you are reserving in.

*Please note that not all districts have a non-profit specific rate category, if a district does not have a default non-profit rate category, you will be assigned the default commercial rate category.

How do I Receive a Special Rate?

Any organization that is to receive a rate other than what is assigned by default must have school or district approval in order to have their organization assigned to a different rate category.

To request a special rate category, add a comment to your reservation at checkout requesting your rate to be reviewed.

Once you submit your comment, you will automatically be brought to the Reservation Details Page for your newly created reservation. You may review your comment left in the Comments/History section, and add additional comments or information if you wish (see Commenting on a Reservation - Renters).

Please note Facilitron is not responsible for determining a rate category for any renter organization. This is determined by the district. Facilitron cannot change rate categories for any renter organizations without direct authorization from the school site or district administrators. For assistance receiving Non-Profit rates, please see Receiving Non-Profit Rates.