How to cancel reservations
CANCELLING A REQUEST BEFORE APPROVAL
Renters may cancel a request at any time before it is approved. To cancel, navigate to the reservation detail page (See the support document, "Using The Dashboard") and click "Cancel Reservation"
CANCELLING AN APPROVED REQUEST
After a reservation request is approved, it can only be cancelled with the Facility Owner Organization approval and subject to that organization's cancellation policy. You may however, request cancellation.
To request a cancellation of an approved reservation go to the reservation and click "Request Cancellation." The Facility Owner Organization will be notified.
You may make any comment in the dialog box before submitting.
