Removing Date(s) or Timeslot(s) From a Reservation

This article will assist administrators with removing one or more dates and/or time slots from a reservation. Please note that your ability to remove dates or time slots will depend on your role configuration.

If a reservation contains dates or time slots that conflict with an existing event, or that cannot be accommodated, it is not necessary to cancel or decline the entire reservation. You may remove one or more dates or time slots from the reservation details page. Please see Finding Reservations/Navigating to the Reservation Details Page - Administrators for assistance navigating to the reservation details page if needed.

Note: Timeslots with event dates more than 45 days in the past will appear grayed out and cannot be modified. To request changes to one of these timeslots, leave a Facilitron alert in the reservation's Comments section for assistance from Facilitron Support. Please see How to "Alert Facilitron" via Comments for assistance with leaving a Facilitron alert.

Removing Multiple Dates or Time Slots From the Schedule

If a pending or approved reservation contains dates or time slots that conflict with another approved reservation, then a widget showing the time conflicts will appear in red in the upper right hand section of the reservation details page. This widget will show the date, facility, timeslot, and reservation ID that conflicts with dates on the reservation you are currently accessing.

Clicking a hyperlinked reservation ID from the time conflicts widget will take you to the conflicting reservation's reservation details page.

Click the plus or minus symbol (+ / -)in the upper right hand corner of this, or any, widget to expand or collapse the widget.

Once you have determined which dates and/or time slots will need to be removed from either the original reservation, or the reservation you’ve “jumped” to from the time conflicts widget, you may click the Schedule dropdown for the reservation's list of time slots to appear.

• If only a single facility’s timeslot needs to be removed from a date that contains multiple facilities/timeslots, be sure to click the checkbox that corresponds only to that facility. (See boxed example above)
  • Please note that clicking anywhere in the grayed out area for a date will automatically select all facilities and time slots for that date.
• If a date contains only one facility and time slot, proceed in selecting the checkbox for that date.

Once all dates and/or individual time slots are selected, click Delete Timeslots to remove them from the reservation’s schedule.

Removing a Single Date or Time Slot From a Reservation

Additionally, you may also remove a single date or time slot from a reservation from the Reservation Timeslots section.

• First, navigate to the date of the reservation to be removed or altered, and click Edit.

• If the date contains multiple facilities, navigate to the facility’s time slot that will need to be removed and click Modification for a dropdown menu to appear. Click Delete Timeslot to remove the individual facility’s timeslot from the reservation date.
  • Please note that if the date contains only one facility, the above steps will remain the same, but the entire date will be removed.
    
    After clicking Delete Timeslot a confirmation pop-up will appear, listing the time slot that is going to be removed from the reservation. Click Yes to proceed.

Notifying Users of the Change

After removing a date or timeslot from a reservation, be sure to leave a comment for both the renter and any relevant administrators, notifying them of the change and why it was made.

For additional assistance and information regarding comments, please see Commenting on a Reservation - Administrators. To reach out to Facilitron Support, please call us at (800) 272-2962, or email us at support@facilitron.com.