This article will assist you in logging into the Work Order Management platform for the first time. Please note that this article is for administrators who have already been added to the maintenance platform for their district. If you have not been added or are unsure, please reach out to your site or district, or to Facilitron support at (800) 272-2962 or support@facilitron.com.

Before Accessing the Work Order Management Platform

Before you can access the Work Order Management Platform (Facilitron Works) for your district, you will need to ensure you have a Facilitron user account. Please see the following support article to assist you in getting started with an Administrator account: Creating an account and an organization for your school.

If your district does not utilize Facilitron Scheduling and Reservations (S&R) and only uses Facilitron Works, please ensure you have been added as a user to the platform either by another administrator in your district, or by reaching out to Facilitron support at (800) 272-2962 or support@facilitron.com.

Logging In

Once added to Facilitron Works, you will need to log in for the first time at maintenance.facilitron.com with your Facilitron email and password.

  1. If you are an Administrator with an existing account on the Scheduling and Reservations (S&R) platform, please ensure you’re signed out of Facilitron completely.
  2. Navigate to maintenance.facilitron.com
  3. When prompted, enter your username: [school district email address]
  4. When prompted, enter your Facilitron password

After logging in from maintenance.facilitron.com for the first time, you may either continue to log in directly from this site, or you may jump between the Facilitron S&R platform and the Facilitron Works platform.

From your administrative dashboard (see Finding the Administrative Dashboard) you may select Facilitron Works to be brought directly to the Work Order Management platform.

From Facilitron Works, you may select Facilitron S&R to be brought back to your administrative dashboard on the Scheduling and Reservations Platform.

Troubleshooting

If you receive the below prompt to enter a LoginLogix username and password, your Facilitron Works and Facilitron S&R user accounts may not be synced properly. If you encounter this issue or are having trouble accessing Facilitron Works, please reach out to our Customer Support team at (800) 272-2962 or support@facilitron.com for assistance.