Troubleshooting for Single Sign On (SSO) Districts
Option A
● Open a Chrome browser.
● Enter the following in the URL: https://www.facilitron.com/accounts/signin/
● Enter your email address in the Email Address box.● Click into the Password field and then it should redirect you to the Google Login Window
● Select the Google user and login if necessary
Option B (If option A does not work then try these steps)
● First close all chrome browsers and make sure you start from scratch
● Open a brand new Chrome session
● Go to this URL in that new session of Chrome: chrome://settings/passwords
● You should get a screen similar to the one below.
● In the top, where it says "Search Settings", enter Facilitron.
● Delete any Chrome saved passwords for Facilitron.
● Close Chrome
● Reopen Chrome and try to login again.