Work orders get to M&O via the receive screen. All work orders are received by Maintenance through this portal. Below the receive option on the left side of your screen is a number displayed. This is how many work orders are pending as “receive”. Opening the receive screen you get an abbreviated version of the work orders, displaying all the pertinent information to allow you to assign this work order. Typically receiving a work order and assigning the work order to a worker happens simultaneously, and you can also schedule the work order to be done on a specific date/time. Upon hitting the receive button, all changes to the work order are saved and an email notification is generated by the system to the creator of the work order, notifying them that maintenance has now taken possession of the work order.